The baby boomers like things the way they like it, when they want it. The interesting moment for me was when I knew that that wasn’t going to work but I had to do it again. We have Benchmark University, which offers an ongoing array of different courses. At the ALFA convention I had a chance to have lunch with Tom Grape, the CEO of Benchmark Senior Living. We’re sometimes slower to do things, and sometimes more bureaucratic than we’d like to be. Grape started Benchmark from the ground up almost 20 years ago, and essentially brought the assisted living concept to Massachusetts, where the company is based. Click below to read. Benchmark Senior Living's Chairman & CEO is Tom Grape. Salaries Benefits Working Hours Interviews Part Time Jobs Working Environment Working Culture Background Check Drug Test Hiring Process Office Locations Work Life Balance CEO Company Future Dress Code Promotion Shifts. What’s the best piece of advice you’ve received in your career? I always paid him back and he’s done very well on his investments in Benchmark. Benchmark Senior Living Appoints New CFO. Our view was we weren’t going to do that and I’m really proud. We’d like to do nothing but promote from within, ultimately. The resources are never what you want them to be and some things always get out ahead of others. Benchmark Senior Living LLC provides health care services. He saw the opportunity of creating an exceptional living experience for seniors built on connections, bonds, and quality care. Tom Grape, Chairman & CEO of Benchmark Senior Living, David Freshwater & David Barnes, Watermark Retirement Communities, Sean Kelly, President and CEO, The Kendal Corporation. Yes, it does. The industry hasn’t kept up in a whole host of ways. For the first five or six years I frequently went home and said, “I don’t know how I’m getting payroll next week.” We figured our way through it. Benchmark Senior Living LLC has 211 total employees across all of its locations and generates $55.16 million in sales (USD). We sat down with Winkle to learn about Sunrise's approach to growth and branding, the company's early foray into Medicare Advantage, and where he sees opportunities to excel through technology. This was in 1990, and I was traveling all over. 201 Jones Road Do I think technology will help? My board to this day comments about my risk profile having been extreme. Every time we met with our prospective backer, he was getting paler and paler and ultimately I ran out of money. No, I don’t because it’s going to remain a very heavily people-dependent business even with the introduction of more technology. It’s a tough nut to crack in a material way. May 17, 2018. Fortunately, I’m blessed with a terrific president and Chief Operating Officer, Stephanie [Handelson], who is a terrific counterpoint to my changing direction all the time. I’m not very disciplined about, “Here’s the course we’re going to stick with for the next six months.” I’m usually changing direction regularly. The real estate company I was with at the time had teamed up with an operator—in a venture that did not work out. I started two companies before Benchmark. Best Cities for Jobs 2020 NEW! Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. 195 Ratings. A leading provider of independent living, assisted living, memory care, skilled nursing and short-stay programs, Benchmark takes pride in deeply understanding people, meeting them where they are and connecting them to what's meaningful and possible at every stage of life. I think I’m pretty good strategically. 254 Benchmark Senior Living jobs available on Indeed.com. I think it’s really hard to grow a company and to keep things in alignment. WALTHAM, Mass.—Benchmark Senior Living, a leading provider of senior living services in the Northeast, announced they have acquired the real estate and operations of Evolve at Rye.Located in Rye, New Hampshire on Route 1, Evolve at Rye is a 40-apartment community capable of serving up to 64 residents. The baby boomers are now the adult children, and the baby boomers have turned everything on their heads that they’ve ever touched. To become a … See questions about Clear. Will it bring it down to folks who are at the Medicaid level? The Company specializes in senior, assisted, and independent living, alzheimer and memory care, skilled nursing, and short stay programs. Absolutely. Exploring the future of senior living with Tom Grape, CEO of Benchmark Senior Living. Tom Grape is Chairman/CEO at Benchmark Assisted Living. I’m sort of an idea-a-week guy. Benchmark Senior Living has long been one of New England’s largest senior housing operators. All content is posted anonymously by employees working at Benchmark Senior Living. Benchmark Senior Living LLC has 211 total employees across all of its locations and generates $55.16 million in sales (USD). He’s been Benchmark’s mentor and everybody here is very grateful for his support, not just financially, but his advice and all the rest. There was, at that time, no assisted living in Massachusetts, so I pushed a local nursing home company that had a very good reputation to develop assisted living. Based in Waltham, Mass., Benchmark Senior Living is a leading provider of senior living services in the Northeast. https://bit.ly/3b3lBBV Well, people want to be able to pay for it in different ways. We sat down with Freshwater and Barnes (see below) to hear about their first foray into senior housing, their founding principles, and the metrics they look for in their day-to-day, Meet Sean Kelly, CEO of Kendal Corp. out of Kennett Square, Pennsylvania. ... Approves of CEO. Founder, Chairman and CEO Tom Grape has led Benchmark and its more than 6,300 associates to achieve over $2.5 billion in company value and $425 million in annual revenue. Benchmark Senior Living recently announced that Jerry Kemper has joined the company as senior vice president and CFO. The population has aged and has become frailer on average. Salaries Benefits Working Hours Interviews Part Time Jobs Working Environment Working Culture Background Check Drug Test Hiring Process Office Locations Work Life Balance CEO Company Future Dress Code Promotion Shifts. I can rally people to support. # CalledtoCare. It was a big step for me to go from P&G, the mecca of marketing, to change careers into real estate, and to ultimately change careers from an established real estate company to starting my own company. Secondly, we have an Executive Director in Training Program run by one of our senior, most successful Executive Directors. During an interview from 2012, you told us that “affordable assisted living is difficult to accomplish.” Do you still think that’s true today? When they say it’s extreme, did they tell you that back during the great recession or when you guys started? That cuts both ways for me. https://bit.ly/3b3lBBV I then joined a company that had some early stage assisted living communities. We helped pass the legislation in Massachusetts and created the category in Massachusetts. There have been some great success stories, at Benchmark and other companies, of people who have progressed. He’s been terrific. Founded in 1971 on the strength of a $300,000 grant from a Quaker organization in Philadelphia, Kendal quickly established itself as a leading not-for-profit provider of senior living communities, programs and advocacy and empowerment services. Being an entrepreneur was the furthest thing from my mind. I’m not always as patient with those things as some people would like me to be. Benchmark Senior Living LLC is located in Waltham, MA, United States and is part of the Nursing Homes & Long-Term Care Facilities Industry. Questions and Answers about Benchmark Senior Living CEO. Do I think technology is the answer to making assisted living more affordable? No, technology by itself will not do that. In college and growing up I wanted to work in marketing, and I wanted to work at a big company because that’s what everybody did. At the ALFA convention I had a chance to have lunch with Tom Grape, the CEO of Benchmark Senior Living. What assisted living used to be, years ago, was more full-service. The goal was to start the company and make it solvent first. Benchmark Assisted Living operates in the State of Massachusetts. Tell me about how you got into senior living and how Benchmark got its start. I believed in what we were doing and I knew I was taking the risks, I wasn’t doing it blindly, but I believed in it and did it. I was one of the founders of The Assisted Living Federation of America [now Argentum] and founded Mass-ALFA, the Massachusetts affiliate. Benchmark Senior Living LLC is located in Waltham, MA, United States and is part of the Nursing Homes & Long-Term Care Facilities Industry. There are 53 companies in the Benchmark Senior Living LLC corporate family. I was living in Boston where [that company] didn’t have any communities, and they wanted me to move to a different city that I didn’t really want to move to. He was our first investor and he was our angel. The first one didn’t work, as I mentioned; I ran out of money. He has seen the senior living industry evolve through recessions and booms and is readying for the next phase ahead. I think you take a look at the economics of assisted living and 70 cents of every dollar covers operating expenses, mostly labor. Charlie Baker and Elder Affairs Secretary Elizabeth Chen spoke. See questions about Clear. I think it’s very spotty. Helpful (1) ... Glassdoor has 359 Benchmark Senior Living reviews submitted anonymously by Benchmark Senior Living employees. Senior Housing News: Meet Watermark Retirement Communities Chairman David Freshwater and President/CEO David Barnes. Since 1997, he has led Benchmark to become the largest senior housing company in the Northeast. There are 53 companies in the Benchmark Senior Living LLC corporate family. We talk a lot about our culture and backing our associates, and we walked our talk during that time. Without some material subsidies—some states have material subsidies, but not many do—or without some substantially new operating model, which I’ve not yet seen, it is difficult to offer truly affordable assisted living other than on a handful of units in a building. Stephanie began as an Executive Director and she’s been a super success story working her way up. Founded in 1997 by Mr. Grape, Benchmark offers independent living, assisted living, memory care and continuing care retirement communities that are guided by Benchmark’s core values — Called to Care, Better Together, and Be the Benchmark, and are committed to … We built 13 or 14 assisted living communities and were very successful—including the first purpose-built assisted living community in Massachusetts. Benchmark Founder & CEO Tom Grape participated in a panel discussion regarding how assisted living communities navigated the challenges of the COVID-19 pandemic and the lessons learned. This is evidenced by the letters and emails that our founder, Tom Grape, receives on a regular basis. Benchmark wouldn’t be here had it not been for his support. I could give you the building for free and the rent would go down a bit, and then you look at operating expenses. It’s a very difficult thing to keep the culture in alignment with the resources, or the growth in alignment with the people that you’ve got. The first investor in Benchmark was Peter Small, the CEO of a real estate company I used to work for, who is still on our board today. Apply to Dishwasher, Receptionist, Van Driver and more! Kristopher Yetman, senior development director at Benchmark Senior Living, has been named a 2020 Future Leader by Senior Housing News. # CalledtoCare. How are things different today from when you started? I discovered what it was really all about. For me the bigger revelation was that I grew up in Fairfield, Connecticut, my dad worked for Exxon for 35 years and everybody around me in that part of Connecticut worked for big companies, so I didn’t know what an entrepreneur was. We’ve developed a number of new communities and have acquired communities since. Consumers will demand the industry to change in ways that we haven’t so far. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by … I guess it depends on your definition of affordable. Benchmark Senior Living is a large and modern senior living organization. What does the future of the industry look like? All Rights Reserved. Founder, Chairman and CEO Tom Grape has led Benchmark and its more than 6,300 associates to achieve over $2.5 billion in company value and $425 million in annual revenue. See Tom Grape's compensation, career history, education, & memberships. The service package has not really kept up, and it’s not really full-service anymore because everybody is heading to a range for more services to come into the building. I’m sort of an idea-a-week guy. We’re bigger, we’re much more capable and deeper in our capabilities and our people strength and our reach and our capacities. Benchmark Tom Grape is founder, chairman and CEO of Benchmark. My first job out of college was at Procter & Gamble in marketing. Today, with communities in 21 states, the Watermark team continues to develop and manage senior housing with specific attention to systems, processes and people. Is your weakness that you’re too creative? Talent. I started Benchmark in January of 1997. We began with a business plan—we didn’t have any communities at the outset—we’ve ended up acquiring most of the communities we had built at the previous company over time. The future of senior living is very bright and will look very different than it looks today. The Company offers independent and assisted living, memory and respite care, skilled nursing, and rehabilitation services. The company has changed a lot. We have a Benchmark University Training Center here at our home office so people come here and we can pop in and participate in those offerings. Kristopher Yetman, senior development director at Benchmark Senior Living, has been named a 2020 Future Leader by Senior Housing News. Sure. We appreciate everything our associates do for our residents, thank you for being part or … I worked at Benchmark Senior Living part-time for more than 3 years. Glassdoor gives you an inside look at what it's like to work at Benchmark Senior Living, including salaries, reviews, office photos, and more. The real estate company I was with at the time had teamed up with an operator—in a venture that did not work out. Twenty cents covers debt service in the building, and 10 cents (plus or minus) is cash flow. Growing pains. The great recession was difficult, but I’m actually really proud of how we managed our way through it. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. Now it feels like a bigger company, which I think is in some ways good and in some ways not so good. The principal of the parent company decided to sell the company in 1996. Being able to establish a direction and being able to motivate others to be able to follow and pursue that course. It’s now not a start-up company, so people who join Benchmark now are joining a medium-sized or larger company which has a lot of resources and a lot of policies in place, a lot of systems and so on. Benchmark embraces innovation and creativity to provide the highest level of care, comfort and service to our residents. Benchmark Assisted Living LLC provides healthcare services. Suite 300 West Do you think technology will help to make that more possible? The company was founded in 1997 and has grown significantly over the years to offer new programs and locations for residents. A free inside look at company reviews and salaries posted anonymously by employees. This is the Benchmark Senior Living company profile. We have an Emerging Leaders Program where we take department heads and put them through a training program that takes place over a year and includes a variety of different elements. I can think of several. The … In the early days I knew most of the people and it was a lot more informal. I stayed with that company for a few more years and then tried to start my first venture in senior housing in 1989, which you may remember was also a recession year. Every time we met with our prospective backer, he was getting paler and paler an… You can trim around the edges, but you can’t really materially reduce staffing costs or utilities or food costs without cutting into the bone of what the service offering is. I think our industry is still sort of like Model T. See any color Model T you want as long as it’s black. Benchmark Senior Living, a leading provider of senior living services in the Northeast, today announced that three executives at The Commons in Lincoln continuing care retirement community in Lincoln, Mass., have been promoted for their leadership excellence. There are too many examples of other people who may have been very successful as Executive Directors but then who aren’t developed or aren’t able to progress beyond that either because of their own inabilities or because they weren’t developed correctly or given the opportunities or whatever. WALTHAM, Mass. Sarah Laffey serves as Chief Financial Officer and Senior Vice President at Benchmark Senior Living. Sitting with senior living CEO’s is a huge privilege. Waltham, MA 02451 A Buffalo, N.Y. native, Winkle began in the CEO role in 2014 after serving as the company's chief operating officer—a position that brought him to Sunrise in 2013. When I get these meetings I have several areas I like to explore: Read employee reviews and ratings on Glassdoor to decide if Benchmark Senior Living is right for you. The workforce and the ratio of caregivers to seniors are under dramatic pressure in the coming couple of decades. Pros. The only thing we did was the senior management team did not take bonuses that year, and we asked everyone else in the company to defer their bonuses from March to June—that’s it. I think it’s too spotty, it’s not consistent enough, and I think it’s a problem for the industry. It seems like a nice company. Any company. Click below to read. Hosted by Mass-ALA, the panel was part of a two-day conference during which Massachusetts Gov. Cons. Finding, developing and retaining sufficient and qualified talent for our industry’s needs. Starting the company was certainly very hard, and yet starting any company is hard. She’s been great in that regard and many others. Sitting with senior living CEO’s is a huge privilege. We have an award named after him that we give annually to the community of the year; it’s called the Peter Small Award. Prior to joining Sunrise, he served as CEO for MedQuest, Inc., an outpatient operator of diagnostic imaging services. Benchmark Senior Living, and Atria in the positions of Executive Director, Resident Care Coordinator, Regional Director of Alzheimer’s Services, and Life Guidance Program Director respectively. A lot of our competitors were raising the eligibility requirements for benefits or cutting hours. I consider that Benchmark [as a company] has had a mentor. I didn’t really think of myself as any sort of cowboy risk-taker at the time. He would write me a check every time. I think the association initiatives are very helpful, but everybody has to do more. I think people think technology is going to fix everything, and I don’t really believe that. Now we’ve got to talk about the other side. Not a lot of other people would’ve done that. Benchmark Senior Living Named Top Place to Work by The Boston Globe for 10th Consecutive Year WALTHAM, Mass. Was there a defining moment for you as an entrepreneur when you knew you wanted to start this company? This predates the great recession; back to the story of: I thought I was a big company guy and all of a sudden discovered that I was more of a risk-taking entrepreneur than I had ever appreciated. We’ve got a big issue. A lot of our competitors had to cut costs, as we had to face those pressures. Chief Financial Officer and Senior Vice President. 339 Benchmark Senior Living reviews. Sometimes our biggest strengths are our biggest weaknesses. Its locations are centered around the Northeast area of the United States. People want rural, they want high-rise, they want urban, they want mixed-use, they want services. Over twenty years ago, CEO Tom Grape recognized the need for setting a new standard—or benchmark, if you will. A graduate of Case Western Reserve, he previously served as president and CEO for Mariner Health Care, Inc., and as chief operating officer for Integrated Health Services and held various management roles in speciality and rehabilitation hospitals. In the early years of [Benchmark], I was obligated for a lot more money than I was worth. Benchmark Senior Living's key executives include Tom Grape and 6 others. I don’t know if I remember any particularly pithy sayings, but I guess a piece of advice I would give myself is to know who you are so that you are being true to yourself and your choice of fields, and the role you’re choosing to take, your strengths and weaknesses as a manager; that you get who you are and you’re open to feedback about it and you’re true to yourself. https://bit.ly/3b3lBBV To become a … https://bit.ly/3b3lBBV United States. I started a new affiliate of this nursing home company. I’m pretty creative, and I have a lot of ideas. # CalledtoCare. 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